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Sheila McVeigh

Sheila McVeigh

Master Trainer

Department: Trainers

 

Sheila McVeigh has been in the Performance Improvement field for 16 years, currently serving as a contracted Coach & Master Trainer for the Federal Government, Global Private Sector Clients and Dale Carnegie Franchise Network.

 

 

Certifications & Competencies:

 

Coach, Licensed Trainer and Licensed Master Trainer in Communications Effectiveness, Human Relations Effectiveness, Presentations Effectiveness, Sales Effectiveness, Executive Development, Leadership/Management Effectiveness, Process Improvement, Team Member Engagement, and Customer Service.

 

 

Corporate & Federal Government Training Experience:

 

Sheila has conducted customized training for over 300 wide-ranging organizations including U.S. Army Contracting Command, Administrative Offices of the U.S. Court,  Advanced Auto Parts, Campbell Soup, U.S. Coast Guard, Comcast, Defense Commissary Agency, Department of Agriculture, Department of Defense, Department of Homeland Security, FBI, General Services Administration, Marine Corps Systems Command, Merrill Lynch, Morgan Stanley, Motorola, National Credit Union Administration, National Grid, National Institutes of Health, Naval Sea Systems Command, Paychex, Prudential, PSEG Nuclear, ShopRite and Wawa.

 

 

Industry Experience:

During her 16-year career in Performance Improvement, Sheila has served the Dale Carnegie® Global Network as a Trainer, Salesperson, Director of Instruction, Sales Manager, and as a Master Trainer.

 

Sheila has worked with organizations in the manufacturing, financial services, medical, energy, food services, Federal Government, and Defense industries.

 

Before her 16 years in the Performance Improvement field, she served for 11 years in a Management position in the Healthcare Industry.

 

Client Examples:

One financial services client was struggling to achieve traction in their sales training academy.  As a result of an elite sales coaching process for their sales instructional team, their academy participant group accomplished 124% of their sales quota.

 

A manufacturing client was losing their customer relationship by not being as proactive in their service and not as forthcoming with their communication.  By strengthening these skills, they were able to retain that key customer and also save over $2 million on their materials costs.

 

Education:

B.A. in Behavioral & Social Sciences from University of Maryland

 

Internal Dale Carnegie Experience:

Sheila was recently selected as one of the Global Delivery Team members and is currently serving the Dale Carnegie Global Network on a contracted basis. Sheila has been recognized by Dale Carnegie & Associates as an Emerald Award Winner in sales consistently through the years. She has been requested to train, conduct workshops and present at Dale Carnegie International Conventions. She has served on the Dale Carnegie Course® Global Enhancement Team, on the Dale Carnegie Global Training Quality Advisory Board and on the Subject Matter Expert Team for Dale Carnegie Presentations Effectiveness Curriculum.

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